Warranty

Quiet Play Paddles Warranty Information

When you choose Quiet Play, you're investing in 100% American-made, aerospace-grade paddles. Our paddles are not only stiffer and quieter than the competition, but we also cure them at 350°F—significantly higher than the industry standard of 250°F. Our cutting-edge, patent-pending technology ensures you're getting the best performance on the court.

Customer Satisfaction

If you ever encounter an issue with your paddle, rest assured that we offer the best customer service in the industry. Why do we say this? Because we are a small, dedicated team of passionate pickleball players who genuinely care about each and every customer who receives our paddles.

Warranty

What's not covered:

  • Normal wear and tear, including scratches and surface wear.
  • Any issues caused by unusual contact with hard surfaces, such as the ground, resulting in laminate failure.

Paddle Warranty Details:

  • All Quiet Play paddle purchases come with a 6-month free product replacement for manufacturer defects, starting from the day you receive the paddle.
  • The warranty is valid only for the original owner of the paddle and is not transferable.

What if there's an issue?

  • To file a warranty claim, simply take a photo of your paddle and provide proof of purchase. Please note that the replacement paddle will not come with additional warranty time.

Shipping Information:

  • Warranty claim shipping and handling fees are the responsibility of the consumer, except for the first 30 days after purchase.

Additional Details:

  • Quiet Play has the final say on the validity of warranty claims. We're committed to providing the highest-quality products and an outstanding customer experience. Your satisfaction is our top priority.

How to File a Warranty Claim:

  1. Full name and contact information
  2. Product name
  3. Date of purchase
  4. Description of the problem and what happened
  5. Images of the defective paddle
  6. Purchase confirmation number and payment information

Where to Ship Warranty Claims: Quiet Play Paddles
Attention: Warranty Claims
640 Park St.
Sebring, FL 33870

Please reach out to us via email for any warranty questions:
devon@quietplaypaddles.com
dan@quietplaypaddles.com